Privacy

Last updated: 2026-11-11.

Who we are

PastDue is made by Tenhatch (“we”), Calabasas, CA, USA. Contact: support@tenhatch.com.

What PastDue reads, and why

• Your open invoices with payment terms: their number, amount still owed, currency, due date, status and customer, to find the overdue ones and work out each fee.
• A customer's name and open invoices, to write their statement, and PastDue's "off" switch on customers and invoices.
• The invoice items PastDue itself created, so it never charges the same fee twice.
• Your late-fee rule, which you save on PastDue's settings page.

What PastDue writes in your Stripe account

• Each fee, as an invoice item, and (if you chose it) a late-fee invoice that Stripe sends to your customer.
• A short note on the overdue invoice: how many fees, their total and the day of the last one.
• Your rule, in Stripe's secure storage for apps, readable only by PastDue and your account's team.

What we keep

PastDue's server reads what it needs when it runs and keeps nothing between runs: no database, no copies of invoices, customers, names or email addresses. Its logs, which our host keeps for a limited time, hold Stripe ids and counts (for example "3 fees added"), never names, email addresses or amounts.

If you buy PastDue Pro, Stripe (our payment provider) keeps your email address, your plan and your Stripe account id in Tenhatch's Stripe account, to bill you and to switch Pro on for your account. Stripe's own privacy policy applies to the payment.

Who else is involved

• Stripe, where your account, your invoices and our billing are.
• Vercel, which hosts PastDue's pages and server.

We do not use your data for advertising, and we never sell or share it.

Your choices

Uninstall PastDue in Stripe at any time (Settings, Apps). The fees and notes it added stay in your account as your records; delete them in Stripe if you wish. Write to support@tenhatch.com with any question or request about your data.

Changes

When this policy changes, the date at the top changes.